Canvas "If a user is having a problem, it's our problem"About Quote What it means to us Whenever you make something, chances are there will be weak links the good customers will let you know about. They'll possibly get pretty vocal about it. Some experts will advise you to grow thicker skin for this. Just make your customers happy, they might say. For us, its not just about listening to those problems, its about understanding what truly lies behind them. You have to take on your customers problems as if