Article Formatting OptionsZendesk Guide, by default, does not come with additional components to format articles but the problem is solved by our add on, which is fully compatible with Zendesk features. It allows you to make content in the help center more attractive and convenient to read. Look at the variety of visual components that you can add to enhance your Zendesk Guide. Note that all these additional components are already included in Zendesk templates from Lotus